Returns policy, FAQs and more...
Common purchase queries answered
Orders and Shipping
UK orders are posted via Royal Mail Tracked & Signed for. We aim to dispatch within 2-3 working days and expect orders to be delivered between 3-5 working days. If you haven’t received your order within 7 days, please get in touch.
International shipping will depend on the destination. Royal Mail aim to deliver to Europe in 3-5 working days and Worldwide 5-7 working days.
Orders are posted via Royal Mail Tracked & Signed for.
If you country of residence isn’t listed as a shipping option, please get in touch with us at [email protected] and we will arrange shipping.
If you have ordered multiple items in the same order, your items will arrive in one parcel.
Our mailer bags are fully recyclable, as is all of our packaging including tissue paper, hang tags and stickers. We are always striving to make our packaging as eco-friendly as possible.
If you need to swap an item
Returns and Exchanges
If you are unhappy with your garment for any reason, we will happily exchange it or you may return it. Items must be returned in a new, unworn condition, with tags intact within 28 days. We do not cover shipping for returns or exchanges.
In the unlikely event that you have received the incorrect item, please get in touch and we will resolve the issue for you as soon as possible. You can contact our team through the website or at [email protected] Our team are here to help you!
Our friendly team are here to help you. Please email us at [email protected] or message us through the website. We aim to get back to you within 24 hours.
If you have entered an incorrect shipping address, contact us straight away and we will aim to amend the address as quickly as possible.
Yes, you can contact us as soon as possible to cancel or amend an order.